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Refund: I'm not satisfied with my mask, what can I do?
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I'm not satisfied with my mask, what can I do?

At R-PUR, we take all feedback from our users as constructive feedback for our future developments. 

If the mask does not suit you, please do not hesitate to click on one of the reasons at the bottom of this page. 

We may : 
  • Either find a solution to improve your experience with your mask, since our priority is to protect you. 
  • Either send you a prepaid return slip to return your order to us and give you a full refund within 20 days of receipt. 
30 days have passed since we received your order ? You can select "Exceeded deadline" in the drop-down menu below to get more information.
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