Cancel: I wish to be refunded
SearchContact us

Cancel my order

If your order has not yet been dispatched at the time we receive your email, we may cancel the dispatch of your order and proceed to its full refund. 

We do not guarantee to be able to cancel the order since our logistician automates the sending of all our orders. 

However, our team will be able to send you a return slip so that you can return your order to us. 
To do so, click on "Request a return slip" below. 

 In order for us to process your request quickly, do not forget to contact us via the email address with which you placed your order.